A shared team inbox
Assign chats, leave internal notes only your team sees, tag conversations, and see who is handling what. Working hours and away messages, so nobody is left waiting at ten at night.
Customers message the number they already know. Your team answers together from a shared inbox — with automation for the questions asked fifty times a day, and broadcasts for when you need to reach everyone at once.
Nothing for your customers to install. It is just WhatsApp.
The objection we hear most is “but I run my business off that phone”. You still can.
Connecting a number to the WhatsApp API normally takes it — the WhatsApp Business app stops working on that handset, on day one, and there is no going back.
We can share it instead. The app keeps working exactly as it does now. Replies typed on the handset appear in the team inbox as sent messages, so nobody answers twice. And up to six months of your existing conversations come across with you — already closed, so they do not bury the chats your team actually has to answer today.
Built for teams who answer customers all day — not a chatbot bolted onto a website.
Assign chats, leave internal notes only your team sees, tag conversations, and see who is handling what. Working hours and away messages, so nobody is left waiting at ten at night.
Answer the routine questions automatically — order status, raising a ticket, a how-to video — and pass the conversation to a person the moment it should. Look things up in your own system mid-chat.
Send to a segment with each person’s name and details filled in. Paced to WhatsApp’s own limits, so a campaign never gets your number throttled and never sits in front of somebody’s reply.
Your own fields on every contact — plan, city, order reference, whatever you actually use. Import from a spreadsheet, build segments from it, and stop tracking opt-outs by hand.
How fast each person replies, how many conversations were resolved, which templates people actually respond to, and what each one cost. Measured on the Indian clock, so a Tuesday is a Tuesday.
A documented API and outbound webhooks, so your own system can send a message when an order ships and hear about it when the customer replies. Keys scoped to exactly what an integration needs.
The things worth asking any WhatsApp provider before you hand them a number.
No unofficial workarounds, and nothing that puts your number at risk of being blocked.
Never sold, never shared for anyone else’s purposes, never used for advertising or to train models.
Credentials encrypted at rest, TLS throughout, every webhook signature-checked, and a record of who changed what.
Servers in India, GST tax invoices, and support in your working hours from an office in Mumbai.
Tell us how your team answers customers today and we will show you what changes. If you are on the WhatsApp Business app, you can keep using it.